Choosing a Management Company

How to Choose an Association Management Company

Choosing an association management company is essentially choosing a business partner. Here are three tips to help you choose the right association management company.

 Tip 1:  Conduct an audit.

An audit will help you determine areas that require change or improvement. Some questions to consider:

  • Is membership growing, declining or remaining flat?
  • Do you have policies and procedures? Are they up-to-date?
  • Do you need more staff or volunteers to run the association effectively?
  • Is your board focused on policy and strategy or is it solving operational issues?
  • Is the association fulfilling its mission and mandate?

Once the board evaluates the audit results, it’s time to consider whether or not existing staff and volunteers have the resources to address and enhance these areas. If not, you have two options: hire more staff and find more volunteers or partner, either fully or partially, with an association management company.

 Tip 2:  Get to know the association management model.

Understanding what an association management company is, what services it provides and how your association can benefit is key to determining whether or not it’s a suitable option. To learn more, browse our web site for general info on association management companies and for more info about Support Services Unlimited.


 Tip 3:  Contact us.

Seeing firsthand what an association management company is and how it operates will help you determine whether or not it’s time to partner with one. As one of the largest and oldest association management companies in Canada, we’re a good place to begin. To aid your research, we invite you to a no-obligation, absolutely free consultation and tour at our Gastown office in Vancouver. It’s an ideal opportunity to see us in action and for us to learn about your association’s management needs.



Support Services Unlimited


It's hands-free for us, Support Services alleviates a lot of work for us and they do a marvelous job.

--- Peter Ballachey
past president of FEI Vancouver
Support Services is more than a service provider; they are a partner.

--- Jocelyne Legal
Director, NAIOP Vancouver Chapter
Support Services is inexpensive. They are extremely reliable. And their customer service is incredible.

--- Neil Nyberg
Executive Director, Master Municipal Construction Documents Association
Support Services really cares about us as an association.

--- Louise Kallhood
President, BC Association of Medical Radiation Technologists
Support Services is helping us become more cost effective.

--- Daryl Reynolds
President, BC Association of Kinesiologists
Support Services is one of the best suppliers I have ever worked with.

--- Brad McPhee
Co-chair, Gay and Lesbian Business Association of BC
We need consistency and Support Services gives us that.

--- Shelley Rose
President, Vocational Rehabilitation Association of BC
Because Support Services works with so many associations, we receive excellent pricing for items such as venues. As a stand-alone organization, we would never get that pricing.

--- Mark Russell
President, Quantity Surveyors of BC
We have minimized our operational costs and overhead by outsourcing to Support Services. They provide an essential service for small associations like ours. Otherwise, we would not be able to operate as efficiently or professionally.

--- Andrea Sullivan
Director, Association of Professional Economists of BC

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