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Association Management since 1957

Optimized Association Management Services

Introducing Our NEW Virtual Portal: Streamlining non-profit operations with technology and teamwork.

The SSULive Advantage

Serving Non-Profits for Decades

Tap into our knowledge and expertise

Dedicated Association Specialists

Equipped & ready to work for you

Beautiful Gastown Heritage Office

Available to you and your members

Extensive Range of Services

Tailored for today's associations

Tech Solutions for Non-Profits

Save time & money with automation

Virtual Association Management

A digital back office for non-profits

Popular Services

Board & Committee Support ⊕ Financial Management ⊕ Online Job Board ⊕ New Member Welcome Packages ⊕ Sponsor Recognition ⊕ Onboarding New Directors ⊕ Virtual and Hybrid Events ⊕ D&O Insurance Renewal ⊕ Online payments ⊕ Membership Renewal Campaigns ⊕ Annual General Meetings ⊕ Digital Communication ⊕ Frontline Customer Service ⊕ eNewsletters ⊕ Membership Management ⊕ Social Media ⊕ Telephone Campaigns ⊕ CASL Compliant ⊕ Performance Metrics ⊕ Proctoring Exams ⊕ Accounts Receivable ⊕ SEO ⊕ Accounts Payable ⊕ Website Development ⊕ Video Production ⊕ eCommerce ⊕ Online Event Registration ⊕ Members Only ⊕ Bank Reconciliation ⊕ Branding ⊕ Issue Certificates ⊕ Continuing Education Management ⊕ Product Sales ⊕ Deliver Member Benefits ⊕ Event Financial Summary ⊕ Digital Cheques ⊕ Inventory Tracking ⊕ Record Retention and Filings ⊕ Online Member Directory ⊕ GST Reporting ⊕ Surveys ⊕ Affinity Programs ⊕ Event Registration Package ⊕ Video Conferencing

Virtual Plan Features

The Virtual Association Management Portal streamlines association operations using transparent, collaborative, and automated services that maximize your volunteer's time

virtual portal

Access all association assets, material, projects, timelines, documentation, and real-time dashboards. Complete projects in collaboration with the SSULive team through the portal communication channels

digital transformation

The SSULive team will revamp and automate your existing systems, ensuring they conform to best practice and operate effectively. Annual plans, procedures, reporting, and inventory listings will be created and available in the portal.

website & membership platform

New website integrated with a powerful member management platform, that tracks payments, event registration, product sales, job board, sponsors, CE credits, video-library, and so much more.

à la carte menu of services

Experience all the traditional association management services with a modern new tech vibe. Select items from our extensive list, or create customized services to match your specific needs or budget.

physical infrastructure

A Gastown office acts as your society headquarters. Receive mail and deliveries. Dedicated phone and email monitored live during business hours. Storage space for current files and material.

meeting space

The Brix Studio, in-person and hybrid event space is the perfect mix of history and high tech. Includes AV equipment, full service streaming, coffee/tea for guests, and friendly onsite support

Frequently Asked Questions

Not seeing your question here?

We are an association management company based in Vancouver, BC, with more than 65 years of experience helping associations succeed. If you are a non-profit, volunteer-driven, member-based organization, we can help you with governance, membership, digital marketing, finance, event planning, and more. In essence, we take care of the back-office operations so you can focus on your association's priorities. With our NEW virtual services, we make it more convenient, affordable, and collaborative for you to achieve success.

In order to better understand your organization and the services you require, we ask that you complete a questionnaire. With the information collected, we will then be able to generate a fee schedule that works best for you. Our Service Agreements are typically 3 years, with the option to renew for additional years. Our fees are all-inclusive, with the exception of any third-party expenses such as couriers, printing, etc.

SSULive uses an online portal which is designed specifically for onboarding new clients. The onboarding process involves collecting additional information and data about your organization via online surveys and file uploads. Our team will perform digital transformation activities to move your current systems to new digital environments. We will take inventory, create annual plans, documentation, association resource pages, projects, a member database, and more. Once everything is organized and cleaned up, we will populate the virtual portal with all of the new material.

At SSUlive, we understand that every association is different. That's why we offer a range of management services that can be customized to fit the needs and budget of your organization. We'll work with your association executive to create a list of services that will best suit your needs, and then create a services agreement based on these items. If there are additional items or special projects that aren't covered in the agreement, we have a "work request form" that can be completed. This ensures that all of your association's needs are being met in the most efficient and cost-effective way possible.

The SSULive team structure is broken down into specializations, including governance, finance, events, digital communications, membership, and technology. Depending on the service agreement specifics of your association, there may be multiple team members assigned to your account, along with a team leader to manage timelines and expectations.

SSULive can certainly support and collaborate with employees or consultants of your association. They can be granted privileges to the virtual portal for accessing information or managing projects at the same level as volunteers.

Although SSULive is based in Vancouver, clients from other parts of Canada are welcome to take advantage of our VIRTUAL association management model. Location isn't a critical factor when it comes to using our VIRTUAL services.

SSULive has extensive experience coordinating efforts with national and international association head offices. Our team will follow their guidelines and adhere to the membership reporting rules and deadlines.

We understand that your association may need certain professional services that SSULive does not provide, such as an Executive Director, Lobbyist, Lawyer, Chartered Accountant, Sales Rep, Strategic Planner, or an On-Demand Administrator. While we don't offer these services directly, we can recommend reputable outside agencies that can help.

After a fantastic 15-year journey, our onsite venue has closed. We're embracing a cozy new office space upstairs—same building, second floor. We remain passionately at your service for virtual events, video podcast production, hybrid events, and offsite filming needs. 

Learn more at our dedicated Brix Studio website

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