We are an association management company based in Vancouver, BC, with more than 65 years' experience helping associations succeed. If you are a non-profit, volunteer-driven, member-based organization, we can help you with governance, membership, digital marketing, finance, event planning, and more. In essence, we take care of the back-office operations so you can focus on your association's priorities. With our NEW virtual services, we make it more convenient, affordable, and collaborative for you to achieve success.

In order to better understand your organization and the services you require, we ask that you complete a questionnaire. With the information collected, we will then be able to generate a fee schedule that works best for you. Our Service Agreements are typically 3 years, with the option to renew for additional years. Our fees are all-inclusive, with the exception of any third-party expenses such as couriers, printing, etc.

SSULive uses an online portal which is designed specifically for onboarding new clients. The onboarding process involves collecting additional information and data about your organization via online surveys and file uploads. Our team will perform digital transformation activities to move your current systems to new digital environments. We will take inventory, create annual plans, documentation, association resource pages, projects, a member database, and more. Once everything is organized and cleaned up, we will populate the virtual portal with all of the new material.

At SSUlive, we understand that every association is different. That's why we offer a range of management services that can be customized to fit the needs and budget of your organization. We'll work with your association executive to create a list of services that will best suit your needs, and then create a services agreement based on these items. If there are additional items or special projects that aren't covered in the agreement, we have a "work request form" that can be completed. This ensures that all of your association's needs are being met in the most efficient and cost-effective way possible.

The SSULive team structure is broken down into specializations, including governance, finance, events, digital communications, membership, and technology. Depending on the service agreement specifics of your association, there may be multiple team members assigned to your account, along with a team leader to manage timelines and expectations.

SSULive can certainly support and collaborate with employees or consultants of your association. They can be granted privileges to the virtual portal for accessing information or managing projects at the same level as volunteers.

Although SSULive is based in Vancouver, clients from other parts of Canada are welcome to take advantage of our VIRTUAL association management model. Location isn't a critical factor when it comes to using our VIRTUAL services.

SSULive has extensive experience coordinating efforts with national and international association head offices. Our team will follow their guidelines and adhere to the membership reporting rules and deadlines.

We understand that your association may need certain professional services that SSULive does not provide, such as an Executive Director, Lobbyist, Lawyer, Chartered Accountant, Sales Rep, Strategic Planner, or an On-Demand Administrator. While we don't offer these services directly, we can recommend reputable outside agencies that can help.

Brix Studio is an event venue located within the SSULive office. The space is fully equipped with top-of-the-line technologies and has been producing hybrid and online events since 2010. It also rents by the hour for in-person meetings and mixers. Learn more at our dedicated Brix Studio website. https://www.brixstudio.com/