Skip to main content Skip to footer


Members are the key element to associations, and their happiness will enhance your organization’s reputation. Our team adheres to a high standard of care and attention to member queries and records.
  • Personalized frontline customer service and support. Members are regularly contacted through email, telephone campaigns, print and online interaction
  • Maintain an accurate database of current and prospective members.
  • Delivery of services and benefits using sophisticated online systems
  • Maintain the online member directory
  • Conduct the annual membership renewal process
  • Assist with the new member application process
  • Ensure member benefits are maintained and delivered
  • Manage membership marketing materials
  • Manage certified member requirements by proctoring exams, issuing certificates, and tracking education credits.
  • Affinity and insurance program management